Clark IP Web Log
Mail Service Oct 7
We are upgrading the mail server. Please be patient as mail service may be briefly interrupted while this message appears.
Our web server was rebooted at 10:47 PM.
On January 14, 2013, we added server capacity restarted web and mail servers at about 8 p.m. Total timeout was about 12 minutes. Thanks for your continued support!
Upgrades to Gallery Clarify, Simplify
We've updated the Gallery system, including the Paypal-oriented catalog option, to make editing easier and navigation clearer. Both editors and end users will find these improvements available from 8 February, 2012. For more information, contact your Clark IP representative. We welcome your feedback.
Saturday 7/2 we were experiencing some technical issues with one of our key servers. We are working on the problem. Murphy's Law strikes again; it's a holiday weekend.
Good news; resolved about 2 p.m.
Email Delay Resolved
A mysterious bug (we're blaming the swine flu) hit our mail servers for about six hours today, delaying deliveries to most users. The problem appears to have been resolved. While we have your attention, you can improve service to all by reducing the frequency with which you check your mail. If you receive just a few messages each day, why not set the frequency to hourly or even daily? Thanks!
Upline Provider Outage
One of our key upline providers was out of service for about two hours this morning, which affected access to several of our main systems. Web and mail service was briefly unavailable and was restored by about 9 a.m. This was our first interruption of service in several years; we continue to experience "up time" well in excess of 99 percent.
Email Account Manager Updated
We have recently installed an upgrade to our email account manager. We suggest all domain administrators sign in and familiarize themselves with it, as there are some major differences. (If you are not an email administrator this article will seem rather meaningless.)
Administrators can now edit which services are available to each user. If your domain is so enabled, you can turn off/on IMAP, POP, vacation messages and other features. If you do not understand the options we suggest you create a test account and modify it to experiment, rather than applying changes to real mailboxes, until you are familiar with the new techniques.
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